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16 out of 16 people (100%) think this is worth consuming…

073571410x
Defensive Design for the Web: How to improve error messages, help, forms, and other crisis points (VOICES)
by 37signals
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3 entries have been written about this.

G. Jason Head
Pittsburgh

A story about this — 18 weeks ago

This is a decent read, but a lot of the examples are out of date. The important thing is that the concepts are still quite applicable to today’s web.

If you plan to read this one, you’ll get some use out of it. But I would suggest getting it from a library instead of buying it.

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Yining

A story about this — 3 years ago

immediately applicable advices for building truely user-friendly web sites.

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Eric Case
San Francisco

A story about this — 3 years ago

Completed 2004/10/09 – outstanding resource.

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