Security of your house, your people or your business premises is a very important thing. Having peace of mind in the knowledge that your assets and loved ones are safe is something on which it is hard to place an actual value. But there are lots of chancers and fly-by-nighters in the security industry and signing a deal with a company based on price s never the way to go. Instead it needs to be based on reputation and recommendation and finally also on how they satisfy your specific requirements and demands. In dealing with a security company, here are a few questions that you should be looking to ask them.

Reputation interrogation

Dig deeply into the background of the company that you are looking to work with. Ask around with friends and neighbours to hear what their thoughts are. Look at community groups on Facebook and even use Google. A simple online search for something like ‘Brisbane security companies,’ should give you plenty to work with. And look for trends. Remember that no company is going to have universally perfect reviews. But if you all the reviews and comments are bad then beware. Look for comments and reviews that speak to a positive trend and then move to contract in that direction.

Staff training

This is a very important question. Are these retired cops? People who have advanced driving skills, who know how to handle a firearm and to disarm a suspect? Do they have first aid training and medical skills? Or are they fresh out of school or rehabilitated convicts. Are they people with a desire to go places in life or are they deadenders? How much are they paid? This is an important question, because a person who is underpaid is susceptible to bribes or to helping themselves to things that aren’t theirs in an effort to make ends meet. These are all very important things to know.


Ask about the ratio of guards and guards to clients. It is pointless working with a security company if they don’t have enough vehicles or people to services a community. If there is only one car in operation in a suburb, then the burglars immediate have the upper hand. They will activate an alarm in one part of town, with no intention of doing anything. The patrol vehicle responds and looks to make sure that everything is safe and secure. In the interim however the baddies have moved to the other side of the suburb, knowing that they have bought themselves enough time to break and enter, loot and leave.


Does the company polygraph its staff? This is a very important question and you really shouldn’t be shocked to know that lie detectors are a common feature of life in the security business. It is not about prying into people’s private lives, it is simply to keep employees on the straight and narrow. If you know that you are going to be tested regularly and that you will be asked about taking things that are not yours, or cutting corners on the job, then you won’t do it.